Returns Policy

5 Star Chrome & Truck Parts Return Policy

Thank you for choosing 5 Star Chrome & Truck Parts. We understand that sometimes returns are necessary, and we want to make the process as smooth as possible for you. Please review our return policy below:

1. Timeframe for Returns:

• Refunds will be processed promptly once the returned item is inspected and approved.
• Refunds will be issued to the original payment method or as store credit, according to your preference.
• You may return an item within 14 days after the item is shipped.

2. Refund or Store Credit:

• Refunds will be issued to the original payment method or in the form of store credit.
• Store credit can be used for future purchases; no account is required to receive store credit.

3. Shipping Fee:

• The original shipping fee is non-refundable.

4. Return Shipping:

• The cost of return shipping will be deducted from the refund amount.
• Customers are responsible for arranging and covering the cost of return shipping.

5. Restocking Fee:

• A restocking fee of 5-10% will apply, depending on the product.
• The restocking fee may be deducted from the refund amount.

6. Damaged or Defective Items:

• Returned items must be in new, unused condition.
• Items must not have dents, scratches, or any visible marks.
• Products must include all original protective materials.

7. Disassembled Products:

• If the product was shipped disassembled, it must be returned in the same condition.

8. Cancellation Policy:

• Orders can be canceled if the request is made before the item is shipped.

9. Refund Process:

• Refunds will be processed promptly once the returned item is inspected and approved.
• Refunds will be issued to the original payment method or as store credit, according to your preference.