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Returns Policy

5 Star Chrome & Truck Parts Return Policy

Thank you for choosing 5 Star Chrome & Truck Parts. We understand that sometimes returns are necessary, and we want to make the process as smooth as possible for you. Please review our return policy below:

1. Timeframe for Returns:

      • Refunds will be processed promptly once the returned item is inspected and approved.
      • Refunds will be issued to the original payment method or as store credit, according to your preference.
        • You may return an item within 14 days after the item is shipped.

      2. Refund or Store Credit:

            • Refunds will be issued to the original payment method or in the form of store credit.
            • Store credit can be used for future purchases; no account is required to receive store credit.

      3. Shipping Fee:

          • The original shipping fee is non-refundable.

      4. Return Shipping:

          • The cost of return shipping will be deducted from the refund amount.
          • Customers are responsible for arranging and covering the cost of return shipping.

      5. Restocking Fee:

          • A restocking fee of 5-10% will apply, depending on the product.
          • The restocking fee may be deducted from the refund amount.

      6. Damaged or Defective Items:

          • Returned items must be in new, unused condition.
          • Items must not have dents, scratches, or any visible marks.
          • Products must include all original protective materials.

      7. Disassembled Products:

          • If the product was shipped disassembled, it must be returned in the same condition.

      8. Cancellation Policy:

            • Orders can be canceled if the request is made before the item is shipped.

      9. Refund Process:

            • Refunds will be processed promptly once the returned item is inspected and approved.
            • Refunds will be issued to the original payment method or as store credit, according to your preference.

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